RETURN AND REFUND POLICY
RETURN AND REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
The refunds are being processed within 3-5 business days. It could take up to 10 business days depending on the bank of the customer.
You can always contact us for any return question at info@boutiquebydana.com.
F.A.Q.
We are located in New York City. All ordersare dispatched from our warehouse in NYC. For more information please contact info@boutiquebydana.com.
Enjoy complimentary standard shipping within the USA, with delivery typically taking 3-5 business days.
Refunds will be processed within 3-5 business days, though it may extend up to 10 business days depending on the customer's bank.
BOUTIQUE BY DANA offers high-quality clothing where craftsmanship meets style in every stitch.
The manufacturer is located in Europe. We make sure that our clothing is a testament to the art of tailoring using fine fabrics embracing timeless designs and always paying attention to detail.
Our clothing is designed to seamlessly transition from day to night offering versatile options for various occasions.
For the most efficient means of contacting BOUTIQUE BY DANA, kindly send an email toinfo@boutiquebydana.com.
We ensure that our valued customers receive all their inquiries addressed within a 24-hour timeframe.